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Be sure to visit our Frequently Asked Questions section of the American Red Cross.

Blood Donations and Blood Donors
arrow image Email questions or inquiries by completing this form
arrow image Schedule an appointment to donate, call 1-800-GIVE-LIFE or visit www.GiveLife.org

Chapters
arrow image Find and contact your local Red Cross chapter

Corporate Partnerships/Cause Marketing Campaigns
Companies interested in partnering with the American Red Cross may contact Corporate Partnerships and Cause Marketing.
arrow image Email Cause Marketing
arrow image Call 1-800-797-8022 or 202-303-8380
arrow image Consumers: Help with your purchasing dollars

Disaster Services & Emergency Assistance
To find a shelter, obtain emergency food, water and other disaster relief, contact your local Red Cross chapter.
arrow image Find and contact your local Red Cross chapter
arrow image Or call 1-800-REDCROSS (1-800-733-2767) or 1-800-257-7575 (Español)

Financial Donors and Donations
The American Red Cross honors donor intent. If you wish to designate a donation for a specific disaster, please do so at the time of donation. To make a financial donation:
arrow image Call 1-800-REDCROSS (1-800-733-2767) or 1-800-257-7575 (Español)
arrow image Make a secure, online donation
arrow image Find and contact your local Red Cross chapter
arrow image Mail a Donation

If you are a donor/contributor with a specific question or inquiry about a contribution you made, such as checking on or requesting a duplicate receipt for tax purposes, you may make an inquiry by phone or email.
arrow image Submit questions or make inquiries regarding a specific donation

arrow image Other commonly asked questions about making secure donations to the Red Cross and official Red Cross donation sites.

Fraud, Waste or Abuse -
The American Red Cross is a non-profit humanitarian organization that relies on the generosity of the American public. The Red Cross has a zero tolerance policy toward fraud, waste and abuse. We rely on your eyes and ears. If you suspect fraud you may report it 2 ways.

  1. You can contact our Concern Connection Line which is a 24-hour, confidential and anonymous, toll-free line that provides American Red Cross staff, volunteer and members of the public a way to report concerns or questions regarding potentially illegal, unsafe or unethical conduct. That number is 888-309-9679.
  2. You may also e-mail your concerns to fraudalert@usa.redcross.org.

Examples of some issues that should be reported include:

  • Theft, fraud or any other dishonest conduct
  • Discrimination or harassment
  • Waste or abuse of Red Cross resources
  • Conflicts of interest
  • Unsafe situations
  • Mismanagement
  • Any actions that violate the Red Cross Code of Conduct

The generosity and trust of the American public allows the American Red Cross to carry out its lifesaving mission in communities across the nation and around the world. Unfortunately there are some people willing to take advantage of the kindness of others by creating fraudulent materials using reputable names like the Red Cross to gather credit card information and other personal details. Below are some scams to be aware of:

arrow image Red Cross Alerts Public to Scam Targeting Military Families

arrow image Red Cross Alerts Public to Myanmar Relief Email Scam

arrow image Office of Investigations, Compliance and Ethics Warns about Email Scam

arrow image Red Cross Employees Alerted About Email Scam

arrow image Military Scam

arrow image Other commonly asked questions about making secure donations to the Red Cross and official Red Cross donation sites.

Health & Safety Training Courses
arrow image Find and contact your local Red Cross chapter

Media Inquiries
arrow image National Media: Call 202-303-5551 or contact a member of our national media team
arrow image Local media: Find and contact your local Red Cross chapter

Military Emergencies
If you, or a member of your family, are a member of the military experiencing an emergency, please contact your local Red Cross chapter.
Active duty service members stationed in the United States and their immediate family members may call the Red Cross Armed Forces Emergency Service Centers for help 7 days a week, 24 hours a day, 365 days a year. The toll-free telephone number is available through base or installation operators and from local on-base Red Cross offices.
arrow image Find and contact your local Red Cross chapter

Myths and Legends
arrow image Get information on common misconceptions about the American Red Cross.

Office of the Corporate Ombudsman
The Ombudsman's Office provides a safe place for the entire American Red Cross community to voice concerns. As a neutral and independent resource, the office works with people inside and outside of the Red Cross to promote fairness and foster effective problem resolution. You can contact the office regarding individual or systemic concerns surrounding the ability of the Red Cross to accomplish its mission. To schedule a confidential appointment, call (202) 303-5399 or use the toll free number (1-866-667-9331).

Social Media
Visit American Red Cross sites in the blogosphere, on social networks, and in other Web 2.0 locations.

Volunteering
arrow image Search for volunteer opportunities in your area
arrow image If you have questions about volunteering, find and contact your local Red Cross chapter

Other General Red Cross Questions (non-blood):
arrow image Email inquiries by completing this form
arrow image Contact us via regular U.S. Mail or by phone at:

    American Red Cross National Headquarters
    2025 E Street, NW
    Washington, DC 20006
    Phone: (703) 206 6000
    Donation Hotlines: 1-800-REDCROSS (1-800-733-2767) / 1-800-257-7575 (Español)

En EspañolCruzRojaAmerican.org: Contáctanos


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